Introduction Harmonious employee relations are one of the most important factors in sustaining the favourable…

In situations of conflict there are two main factors to consider that will have a…

It is widely recognised that good people management is key to organisation success. HR departments…

How to identify the team roles we need to be effective There are some easily…

In this stage, team members are introduced. They state why they were chosen or volunteered…

The line manager is best placed to analyse, keep track of, anticipate and act on…

Where do we put our focus as line managers? Our goal is to provide the…

The line manager is the most effective communicator to his or her own team –…

In this section, we are focusing on some of the roles a line manager has…

This section prepared for People In Aid by Joan M. Johnson, 2008 As a manager…